Teknic, Inc.

Teknic offers a complete line of machine automation components, including:

• Motion controllers with integrated servo/stepper drives
• Digital servo drives
• Brushless DC servo motors
• DC power supplies

Teknic products are only available to volume OEM clients. This means that in addition to getting very competitive pricing, our clients also get a unique level of service and support that can’t be matched by companies selling through distributors and manufacturer’s reps. According to our clients, this outstanding support is the main reason we have achieved a repeat project rate of greater than 98 percent over the last decade.

What makes Teknic support unique? To begin with, because you work directly with Teknic, your technical consultations and support will be conducted only by a Teknic Application Engineer or Systems Specialist. These Teknic engineers have a level of product and application expertise that can’t be matched by sales agents selling products from dozens of companies. And because we don’t have any commissioned salespeople, our sole focus is to get you to market quickly with the most competitive machine possible.

Here are just a few of the ways we do this:

• We will simulate every motion axis using proprietary simulation tools before making any recommendations. This ensures that your actual results will be within a few percent of the desired performance.
• As a result of carefully interviewing you about your project objectives, we can often use our simulation results to suggest design improvements. Frequently, we can recommend small design changes that save significant money while still meeting your objectives, or improvements that increase performance at the same cost.
• Before every client visit, we write a careful statement of objectives (with your input), and each visit ends with us documenting the visit results and any action items or recommendations.
• Our first visit to your company will focus on an actual demonstration, on your machinery, of the performance we have previously discussed and carefully simulated. This greatly speeds time-to-market and reassuringly lowers technical risk.
• An on-site visit to your facility will typically involve two trained Application Engineers and/or System Specialists, packing almost 200 pounds of gear (tools, test equipment, etc.), for two or three full days. We come prepared to work—we’re there to help you solve problems, prevent problems, and generally get the most possible from your machine.

All of this engineering and support is provided free of charge because we want to encourage our clients to take full advantage of these services.

Yes, this is a big investment of time and money for Teknic, but we know that in the long run, providing these services will help ensure our clients’ success, making this investment worthwhile for everyone.